• Creating positive and safer services through a human rights-based, person centred approach

    • Understanding behaviour and reducing restrictive practices

    • Understanding how Autism shapes the way people experience and interact with the world around them

    Certified Training for Learning Disability and Autism Services


    Our comprehensive Positive Behaviour Support (PBS) programs, along with de-escalation and physical skills training, are designed using neuro-affirmative, low-arousal approaches. We tailor our methods to support individuals with learning disabilities, autism, and diverse sensory needs, fostering understanding and inclusive care.

    Positive approaches to behaviour

    Maybo is passionate about the delivery of person-centred, human rights-based models of care that reduce the need for restrictive practices and improve service user’s quality of life.

    Our learning methods are consistent with the principles of positive behaviour support, focusing on primary and secondary strategies for preventing and defusing behaviours of concern. This helps staff to:

    • Better understand a person’s physiological and emotional needs
    • Improve their environment
    • Recognise and reduce restrictive practices
    • Engage them in ways that reduce behaviours of concern
    • Promote respect and choices for the individual

    Alongside proactive strategies to reduce behaviours of concern, we teach reactive strategies to safely de-escalate emotive situations. In some settings physical skills are occasionally needed to create safety and we can provide simple low arousal methods for use in last resort.

    We are the preferred training partner for many respected care providers in the UK, Australia and New Zealand.

    Maybo was one of the first organisations to evidence compliance with the Restraint Reduction Network (RRN) Training Standards and we can offer training Certified by BILD ACT to Services that meet requirements. Our Trainer Training is also Accredited by City & Guilds.

    • BILD Association of Certified Training

      Maybo Training Services can deliver training Certified by BILD ACT as complying with the Restraint Reduction Network Training Standards to Services that meet certification requirements.

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    • City & Guilds Accreditation

      Maybo training programmes have been accredited by City & Guilds since 2004

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    • UKAS number: 10766

      Maybo Training Services can deliver training Certified by BILD ACT as complying with the Restraint Reduction Network Training Standards to Services that meet certification requirements.

      Find out more

    Maybo Training Programmes

    (Non-Restrictive) Personal Safety Programme for staff working in Learning Disability and Autism settings

    Specification

    Delivery: In-person / Trainer-led

    Duration: 8 hours

    Pre-Requisites: No

    Max. Group Size: 12

    CPD Points: 8

    Blended Learning Option: Yes

    Virtual Delivery Option: Yes

    Train-the-Trainer: Yes

    This programme has been specifically designed for Support Workers, Senior Support Workers, Team Leaders, Deputy Managers and Managers working in Residential and Hospital settings, who may encounter residents whose behaviour may be perceived as challenging or potentially harmful.

    With a focus on outcomes, this staff group will be equipped with essential skills for preventing and responding to conflict situations, prioritising conflict avoidance, de-escalation, and, as a last resort, personal safety responses.

    On completion of this programme, staff will:

    • Understand risks, rights and responsibilities in the workplace
    • Know how different factors influence behaviour
    • Know the importance of positive interactions and choices
    • Be able to use dynamic risk assessment to inform decision making
    • Be able to use safer de-escalation approaches
    • Be able to maintain personal safety and follow post-incident procedures
    • Understand the considerations for the use of non-restrictive physical skills
    • Be able to use defensive skills to avoid assault
    • Be able to use defensive skills to disengage or reduce risk from grips

    (Non-restrictive) Personal Safety and Guiding Programme for staff working in Learning Disability and Autism settings

    Specification

    Delivery: In-person / Trainer-led

    Duration: 8 hours

    Pre-Requisites: No

    Max. Group Size: 12

    CPD Points: 8

    Blended Learning Option: Yes

    Virtual Delivery Option: Partial

    Train-the-Trainer: Yes

    This programme has been specifically designed for Support Workers, Senior Support Workers, Team Leaders, Deputy Managers, and Managers working in Residential and Hospital settings, who may encounter Residents whose behaviour may be perceived as challenging or potentially harmful.

    With a focus on outcomes, Support Workers, Senior Support Workers, Team Leaders, Deputy Managers, and Managers will be equipped with essential skills for preventing and responding to conflict situations, prioritising conflict avoidance, de-escalation, and, as a last resort, personal safety responses.

    On completion of this programme, staff will:

    • Understand risks, rights and responsibilities in the workplace
    • Know how different factors influence behaviour
    • Know the importance of positive interactions and choices
    • Be able to use dynamic risk assessment to inform decision making
    • Be able to use safer de-escalation approaches
    • Be able to maintain personal safety and follow post-incident procedures
    • Understand the considerations for the use of non-restrictive physical skills
    • Be able to use defensive skills to avoid assault
    • Be able to use defensive skills to disengage or reduce risk from grips
    • Be able to use physical intervention to guide and redirect a person

    (Restrictive) Personal Safety and Physical Intervention Programme for staff working in Learning Disability and Autism settings

    Specification

    Delivery: In-person / Trainer-led

    Duration: 12 hours

    Pre-Requisites: No

    Max. Group Size: 12

    CPD Points: 12

    Blended Learning Option: Yes

    Virtual Delivery Option: Partial

    Train-the-Trainer: Yes

    This programme has been specifically designed for Support Workers, Senior Support Workers, Team Leaders, Deputy Managers and Managers working in social care settings, supporting people with Learning Disabilities and Autism, who may encounter service users whose behaviour may be perceived as challenging or potentially harmful.

    With a focus on outcomes, Support Workers, Senior Support Workers, Team Leaders, Deputy Managers and Managers will be equipped with essential skills for preventing and responding to conflict situations, prioritising conflict avoidance, de-escalation, and, as a last resort, physical interventions.

    On completion of this programme, staff will:

    • Understand risks, rights and responsibilities in the workplace
    • Know how different factors influence behaviour
    • Know the importance of positive interactions and choices
    • Be able to use dynamic risk assessment to inform decision making
    • Be able to use safer de-escalation approaches
    • Be able to maintain personal safety and follow post-incident procedures
    • Understand the considerations for the use of non-restrictive physical skills
    • Be able to use defensive skills to avoid assault
    • Be able to use defensive skills to disengage or reduce risk from grips
    • Be able to use physical intervention to guide and redirect a person
    • Understand how to reduce the risks of restrictive physical interventions
    • Be able to hold or escort a person
    • As a newly qualified Maybo trainer, I am very much looking forward to getting started on training up our staff and can’t wait to attend my next Maybo trainer development course.

      Barnardos - Children's Services Manager

    • We now have a team of carers who are confident in their ability to handle our son's outbursts and violent behaviour with a safe and consistent approach which minimises any risk to both Charlie and those looking after him.

      Parent

    • The MLP programme has revolutionised our conflict management and physical intervention training.

      CareTech Holdings

    • There was a significant reduction in the need to use physical interventions and staff and young people’s injuries are minimal, almost non- existent, as a result of using the Maybo techniques.

      CareTech Holdings

    • Maybo have supported Turning Point in creating a flexible, service user-focused training programme that enables us to support the people we work with in a safe environment.

      Turning Point

    • Working with Maybo has helped us to achieve our goal of providing our staff with high-quality training that works. The course facilitators are happy to create bespoke sessions and are excellent at pitching the content to different employee groups. We get excellent feedback from course delegates who also receive an accredited qualification after attending the sessions.

      St Mungo's

    • Maybo training is paced to meet the learning needs and styles of each and every course participant and there is a healthy balance between theory and practice.

      Autism Jersey - Chief Operations Officer

    • Springboard would like to thank the Maybo team for delivering training to us. It was very useful, the feedback was very positive, and the trainer was excellent.

      PBS Mentor - Springboard Education

    • Maybo were fantastic, taking the time to talk to staff and managers to create a programme that works for that service.

      Turning Point

    • Regarding the introduction of the Safety Pod, everyone who has attended has seen how this will improve on the reduction of using floor restraints. We all feel this is a massive improvement in reducing risk to the service user, as well as staff, and can see how this is less invasive for the service user.

      Regional Trainer in Mental Health Service

    • Maybo training is second to none and is delivered by professionals who understand the complexities involved in supporting people on the Autism Spectrum.

      Autism Jersey - Chief Operations Officer

    • We at Autism Jersey have developed an excellent working relationship with Maybo. I would recommend Maybo to any organisation supporting people who have an Autistic Spectrum Condition.

      Autism Jersey - Chief Operations Officer

    • We use Maybo eLearning as an introduction as this reduces the time spent away from the workplace and allows more time to be spent developing and practising practical skills.

      Cornwall Care

    • Maybo training has helped our colleagues spot early signs and trigger points where behaviour may become challenging, empowering them to address the situation before it escalates.

      Cornwall Care

    • The assault avoidance trainer training was excellent. It is non aggressive, gentle, logical in its learning and applications.

      Manager, Aboriginal Family Support Services, Ceduna SA

    • More aware of strategies to support our clients- great session

      Support Worker - Branches Lifestyle

    • It has been a pleasure working with Maybo to coordinate St Mungo’s conflict management learning programme. This solution is ideal for staff and the pre and post support from Maybo is excellent.

      St Mungo's

    • As parents running our own team of carers to look after our severely autistic son, Charlie, Maybo techniques offer our staff effective ways to both de-escalate Charlie’s outbursts and to restrain him safely if necessary. Everything we learnt was relevant and tailored to ours and Charlie’s needs.

      Parent

    • Trainers are very experienced.

      Marist 180, Youth Worker

    • We receive a truly outstanding and professional level of service from Maybo. Using their training approach has made a difference to the care of our patients.

      The Huntercombe Group

    • All of the Maybo training is connected to the situations that we face at work. As a result, I feel safer and more confident I can support the people in our care.

      Turning Point - Learning Disability Carer

    • Our staff team absolutely loved the training and found it to be the most useful and thought-provoking training they had ever been on. One person said ‘why did we not have this 30 years ago when I started?’.

      States of Jersey - Head of Service, Children, Young People, Education and Skills

    • We use all levels of Maybo training, including some bespoke courses that have been created by Maybo visiting our services to understand their unique ways of working in a person-centred way to enable positive outcomes for all.

      Turning Point

    • Maybo have continued to be supportive, collaborative and have added value in keeping our services a safe and positive place to be for staff and the people we support.

      Turning Point

    • My key learning was to step back and assess the situation to avoid situations escalating. It was very eye opening and gave me alternatives to use.

      Marist 180 - Youth Worker

    • I just wanted to take this opportunity to let the Maybo team know that this week’s training was a pleasure to attend. I have now had a few hours at home to process the experience and to reflect on what we accomplished. The guys were excellent tutors and made the whole week enjoyable as well as a superb learning experience.

      Jersey Hospice Care - Training Co-ordinator

    • Key learnings were personal safety, planning, alternative strategies of intervention when there is a risk of harm.

      Marist 180- Youth Worker

    Discover a training solution built around the needs of the people in your care